Lee County Supervisor of Elections Sharon Harrington thought her team was properly prepared for Election Day, but did not anticipate voting lines up to six hours in length at certain precincts that caused a major delays.
The last ballot was said to be cast at roughly 2:15 a.m.
At a press conference Wednesday morning in the Lee County Constitutional Complex in Fort Myers, Harrington stated she will not resign and will look towards better solutions to make sure this problem does not occur again. She denied any allegations of underhandedness or intentional efforts to do harm to the process.
"Anyone who truly knows me is aware that I take my job and my responsibilities as your supervisor of elections very seriously," she said. "Accusations of deliberately suppressing voter turnout or sabotaging this election could not be further from the truth. That's not the way we do business in this office."
Neither her apology nor her explanation resonated with the person who said he will challenge her seat in four years.
Thomas W. Hair, a mathematics professor at FGCU and former Cape Coral councilmember, said Tuesday's delays are directly responsible for his decision to run against Harrington, who was unchallenged this year.
"The stump speech burned itself into my brain as I waited in the rain with my 86-year-old mother, said Hair, who said they waited 2-1/2 hours Tuesday.
"That was one of the good ones," he said of his precinct, adding the elections office did not properly compute turnout, voting times and the equipment needed to meet the demand.
Harrington, who has been supervisor since 2004 and in the office since 1989, listed factors that had a direct effect on the election process - both in early voting and Election Day voting. She plans to continue to lobby state legislators to change laws for more flexibility in choosing early voter sites and plans to look for funding to increase sites.
The "bottleneck" was cited to be the four-page ballot.
"We had an extremely long ballot. It became an amazing, amazing problem on many fronts. It held up the lines during early voting and took a long time for people to vote and get them through the scanners," Harrington said. "We knew it would take a little longer to scan the four pages, but we were unprepared for what the reality of the situation ended up being at the polls. We had a problem because we had something that was totally unusual."
The same number of scanners was used at each precinct as the 2008 presidential election, which had an 83 percent turnout to this year's 69 percent turnout. Scanner distribution ($5,000 apiece) was computed with voter registrations - precincts with more than 3,500 votes had two machines, while those under that number had one.
"We underestimated the actual usage time that eventually caused the excessive delays," Harrington said.
She said 167 tabulators were dispatched to 125 precincts, while 15 units were used for early voting and could not be used on Election Day due to different programming and their need in case of a recount. Two scanners per precinct are expected for the next presidential election.
"It is my goal to seek additional funding to purchase more optical scanners so that this unfortunate situation does not repeat itself," she said. "My funding comes from the Lee County Board of County Commissioners. I plan on working with each and every one of them."
Harrington said her office has returned money to the BOCC each year since 1989. The trend to go to early voting and ballot-by-mail has decreased regular election voting and had lessened the financial blow on paying Election Day personnel until this year's extended times.
Jammed machines and poll worker training added to the dilemma, according to Harrington. Poll workers were criticized by those who waited in line for inattentiveness under the weight of the situation.
"The poll workers all get the same training as they do for any election. They are all told that if there is someone in the line that needs assistance, by recognizing a wheelchair, a cane or a mother with a young child, they are to go up and ask them," she said.
Cost of the 2012 election at the county level will be roughly $1 million. There were more than 102,000 requests for mail ballots, and 90,000 ballots were tabulated on Election Day alone.
"It does add up," she said.
Harrington became emotional by the end of her prepared statement. She takes full blame for what occurred, although she doesn't call the problem a failure.
"I want to apologize to the voters in Lee County, to those who waiting in long lines during the eight days of early voting, to those who waited in long lines at their precincts and to those who got discouraged and left without voting," she said, teary-eyed. "Moving forward, I will do whatever it takes to ensure that this does not happen again in Lee County."