By DEBRA MITCHELL
U.S. Postal Service carriers are picking up more and more packages from their customers.
Carrier pickup package volume through February is up more than 20 percent compared to the same period last year. With a 15 percent increase in volume, fiscal year 2011 also was a good year for the program.
The Postal Service credits carriers for the increase through connecting with customers as they deliver their routes.
Carrier pickup is an important factor in the Postal Service's positive revenue and volume results for the package business. With carriers going to homes and businesses every day, carrier pickup makes it easy for customers to ship with the Postal Service.
Carriers are happy to provide this service for their customers. It is a convenience that all businesses - large and small - can appreciate, and it can help grow business.
Customers also are increasingly positive in their feedback.
According to a survey conducted online by an external vendor, 88 percent of customers surveyed in February reported they were satisfied with the carrier pickup experience, including online scheduling and the pickup itself.
To schedule a presentation for your community, club or group on how the Postal Service brings the Post Office to your home or office computer, call (239) 573-9638.
Mr. Zip's tip
The U.S. Postal Service is the only delivery service that reaches every address in the nation - 151 million residences, businesses and Post Office boxes.
The Postal Service receives no tax dollars for operating expenses, and relies on the sale of postage, products and services to fund its operations.
Debra Mitchell is a spokeswoman for U.S. Postal Service.